30 Day Money Back Guarantee
The Evolution Series coolers really go for the wow factor without the need for a huge budget. Containing every up-to-date feature known to man, you'll enjoy preserving your wine investment in this kind of style. Stores up to 40 bottles in Dual Climate Controlled comfort.Specs
Your packages will most likely ship via ground service through FedEx or UPS. In the event that your order is too large to ship ground we will will ship via LTL Frieght and you should expect your order on a pallet.
Need it quick? Premier Wine Cellars offers expedited shipping options. Contact us regarding 3 Day Saver, 2 Day Air or Overight delivery services to your area.
Depending on whether or not you add stain, wood wine rack products can ship in as little as 24 hours. Average lead time for unfinished racking is 1-3 business days. Please allow up to 10 extra days if your wine rack is stained as each stain order is made to the customers specifications.
Lead time on products from our 3rd party partners is 1-10 business days, depending on what is ordered. Please be aware some orders may contain items that ship from multiple locations and your order may not arrive all at once.
Ships via FedEx Ground services
Returns and Exchanges
Order the wrong item? Change your mind about the color? No worries, we all do it sometimes. Returning an item or exchanging for another item is easy.
Sign in to your Premier Wine Cellars account or contact us with your order number to get the ball rolling. Once our friendly customer support team has your details you'll receive an authorization number, and can ship the item back to us.
Items must be in new or nearly new condition. Refunds for returned items that have obviously been abused, mistreated, painted or stained, improperly shipped or handled will be given at the manufacturer's discretion.
Please send all returns to:
Premier Wine Cellars
C/O Returns and Exchanges
360 N 700 W
North Salt Lake, UT 84054
The Premier In-House Product Guarantee
Our #1 priority is to make sure you are satisfied with your purchase. We are 100% committed to your satisfaction and we'll put our money where our mouth is. We have the backbone of one of the largest wood racking manufacturers in America and over 11 years in the wine storage industry. If you aren't completely satisfied with any item manufactured by Premier you may return it for a full refund for up to 30 days past the date of delivery (return ship costs not included). Items returned after 30 days will be subject to a 10% restocking fee.
The Premier Partner Guarantee
We stand behind our partners and vendors as well, and offer a 30 day return period during which items manufactured by third parties may be returned. Returns are simple should something arise or you change your mind. You may return items for a full refund for up to 30 days past the date of delivery (return ship costs not included). 3rd party items returned after 30 days will be subject to a 10% restocking fee.
The Premier Brand Warranty
The fit, finish and crafstmanship of any Premier Wine Cellars™ item is guaranteed for the life of the product. Should any part of the item need replaced, repaired or fail to meet your expectation of product excellence, we will be happy to ship you a replacement at our expense.
Seller warrants that the goods will be free of defects in materials and workmanship as follows: Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts for a period of 5 (five) years; cabinetry and labor (uninstalled) for a period of 12 (twelve) months from date of sale. For the metal cabinet wine units: parts and labor for cooling system and cabinetry for a period of 12 (twelve) months from date of sale. Thermoelectric Units: 90 (ninety) days from the date of sale (including Wine Coolers, Beer Dispensers, Humidor, Portofino Wood Cellars, and Refrigerators). Wine-Mate Split Systems and installed products are parts only for 1 year, no labor. Other Wine-Mate Cooling Systems are 5 years parts, 1 year labor. Wine Accessories and Racking Systems are not warranted. There is no warranty on parts purchased separately. Removal and re-installation of unit is not included in warranted labor. Purchaser‘s exclusive remedy is limited, at Seller‘s option; to repair or replace defective part[s] with either new or factory reconditioned part[s]. Purchaser is responsible for shipping the unit pre-paid to designated facility and Seller will pay return shipping charges in the continental United States for items repaired under warranty within 12 (twelve) months from date of sale. Since the natural variation in texture, density, grain, color, tone and shade of wood is unavoidable; Seller does not guarantee the texture, color, tone or shade of the wood: nor does seller guarantee the colorfastness of wood or against peeling, chipping, cracking or scratching.
Note: Unfinished wood is subject to warping; all wood surfaces must be sealed before placing cellar into service. Improper placement of the unit will void the warranty. By Vinotemp in writing, any third party repair facility must be pre-approved before providing parts free of charge. This limited warranty does not cover damage due to such things as accident, misuse, abuse, mishandling, neglect, acts of God, fires, earthquakes, floods, high winds, government, war, riot or labor trouble, strikes, lockouts, delay of carrier, unauthorized repair, or any other cause beyond the control of the Seller, whether similar or dissimilar to the foregoing. Seller is not responsible for any damages caused to Purchaser‘s property resulting from the good. This limited warranty applies only inside the Continental US. (Alaska, Puerto Rico and Hawaii are not warranted.)
Purchaser understands and acknowledges that the goods sold here are wine cellars, cigar humidors, and/or other similar units which house wine or cigars. Purchaser assumes all risk of using these units, including risk of spoilage, humidity variations, temperature variations, leaks, fire, water damage, mold, mildew, dryness and similar and any other perils that might occur. Seller is not responsible for incidental or consequential damages, and there are no warranties, expressed or implied, which extend beyond the Limited Warranty described above. Warranty and liability are non-transferable. The implied warranties of merchantability and of fitness for a particular purpose are hereby expressly disclaimed. Some states do not allow the exclusion of incidental or consequential damages, or a waiver of the implied warranties of fitness and/or merchantability, so the above limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Seller disclaims any indemnification for claims of infringement of any intellectual property of protectable nature. In the event of any dispute between Seller and Purchaser arising out of or relating to these terms and conditions or to the goods sold generally, Purchaser must first file a written claim with Seller within ten days of the occurrence giving rise to the claim and wait an additional thirty days for a response before initiating any legal action. The sale and all terms are subject to California law. Any legal proceeding arising out of or relating to these terms and conditions or to the goods sold generally shall be brought solely and exclusively in the County of Los Angeles. In no event may Purchaser initiate any legal proceeding more than six months after the occurrence of the event giving rise to the dispute. The above terms and conditions are the only ones governing this transaction and Seller makes no oral representations of any kind. These Terms and Conditions can only be modified in writing, signed by both Purchaser and Seller.